This was the second time I chose Banner Air for our ac service. I prefer using locally owned businesses and Banner Air always provides quality service! The last time Banner serviced our units was almost 4 years ago by their service technician, Joe. I was really pleased to see him again. Joe is efficient, friendly, knowledgeable, helpful and friendly. Top Notch employee!! I will be using Banner again and will recommend Joe anytime. Great customer service from the girls on the phone as well. Great employees are a sign of a good working environment.